Broken screen matrixpad s20

Seadas23

Hi, my son dropped my matrixpad s20 and the touchscreen now is not working. I brought a touch screen replacement on aliexpress, now my problem is how to open the back of the tablet. I already removed the screen but it is connected on the back but I can get in. Please help me. Thanks

vankyoadmin

Hello @Seadas23 ,

thanks for your question.

Could you please take some photos of your device and upload them here,

then we can help you with high-efficient.

thanks.

Seadas23

Seadas23

https://forum.ivankyo.com/discussion/comment/691#Comment_691

My question is how to remove the back cover?

vankyoadmin

Hello @Seadas23 ,

thanks for your response.

Could you please tell us,

where did you buy that screen?

Because another brand of the screen may not suitable for this tablet,

even you remove the back of the tablet, maybe it also doesn't work.

The method to remove the back is complex,

we suggest you contact our after-sale service to repair it.

thanks