Poor Response from Vankyo
HI Support Team,
Still i didnt get any email updates or response regrading my order #3780. I have placed this order 9 days back still no response on the shipping details.your website says shipping info will be sent within 2-3 days but for more than 9 days i didnt get any info on the shipping. I sent more than 5 emails an d called multiple times but still no response. Your communication has made it very difficult to have any confidence in my purchase. Respond ASAP.
Comments
Vankyo is not responding for emails or phone calls. I have placed this order as a gift for a birthday which is coming on May 25th 2010 . Atleast if vankyo responds about the shipping info whether it is going to reach or not before may 25th 2020 so that i can plan accordingly but no response.
Hi
i received the shipment tracking number but its just created and it is not yet shipped. Please update me why it is not yet shipped why it is still showing as dhl is not yet picked. I checked with dhl they are saying you guys just created the labels and it is pending with you. Can you please check and let me know why it is not picked.
I have ordered this project for a birthday gift. When I order it I was mentioned that shipping will start In 2-3 days. I ordered 11 days back. It it’s not yet shipped. If your website said it will be delay in the shipment. I would not placed this order. But looks like you guys are taking so much time. Please check and update me . I am really frustrated.Respond ASAP.....
DHL tracking number: 1078262975
My order number: 3780
hey,
sorry for late response! shipment time will vary due to unstable shipping status.
your package is already release from hongkong airport to USA and estimated deliver time to your house is 29th, May.
during to bulk order, there might be delay in customer service, but we are trying to improve this inconvenience. apologize again about your unpleasant shopping experience.