Yes. Reboot generally brings it back. I've tried all my SanDisk and Samsung cards (high quality cards). My oldest card works flawlessly, but the system complains it's too slow when I insert it. All the cards other cards I have exhibit this issue on this device.
I'm on my second S30, the first one exchanged out for video issues. Both have had this problem.
I think it's a problem in the software - perhaps related to power management.
I have the same problem with a Vankyo S21 that I just bought. It loses connection to the SD card when it is in sleep mode. After reboot it "rediscovers" the SD card, only to lose it again anytime it sleeps. I am returning the S21 for another one. Vankyo you need to fix this!!!
Well I talked to Vankyo support and they suggested I return the tablet to Amazon and maybe purchase another one to exchange units. Just got my new unit today and have the same issue with the SD card. In settings it shows the extra storage space from the card, but when I hook it to my PC to move songs into the tablet, my PC doesn't even recognize a card being in the tablet at all. Not happy, probably going to return for a refund, and not buy another. Going to have to return the case I bought for it as well, as it is designed for only the S30. Very disappointing , as I really like the tablet otherwise!!
Comments
Use another micro SD card to test. If the issue still exist, contact Vankyo suppport to exchange the products.
Yes. Reboot generally brings it back. I've tried all my SanDisk and Samsung cards (high quality cards). My oldest card works flawlessly, but the system complains it's too slow when I insert it. All the cards other cards I have exhibit this issue on this device.
I'm on my second S30, the first one exchanged out for video issues. Both have had this problem.
I think it's a problem in the software - perhaps related to power management.
I get same problem,. trulamb@msn.com
Same problem and WiFi keeps dropping out. Have tried all the recommended fixes but nothing works.
Will Vankyo exchange the tablet as it’s only four months old.
I have the same problem with a Vankyo S21 that I just bought. It loses connection to the SD card when it is in sleep mode. After reboot it "rediscovers" the SD card, only to lose it again anytime it sleeps. I am returning the S21 for another one. Vankyo you need to fix this!!!
Well I talked to Vankyo support and they suggested I return the tablet to Amazon and maybe purchase another one to exchange units. Just got my new unit today and have the same issue with the SD card. In settings it shows the extra storage space from the card, but when I hook it to my PC to move songs into the tablet, my PC doesn't even recognize a card being in the tablet at all. Not happy, probably going to return for a refund, and not buy another. Going to have to return the case I bought for it as well, as it is designed for only the S30. Very disappointing , as I really like the tablet otherwise!!
Does the same problem persist if you connect a thumb drive through an adapter to the usb-c port?
I had the same problem with a 16g card at first but after one reboot all seems well.